1. The company
  2. Stakeholders
  3. Volver


Ferrovial - Integrated annual report 2013 / Stakeholders


  • Transparency in the information provided to the market.

Lines of action

  • Improve continuously the communication channels with all stakeholders on the basis of innovative corporate information that provides information on financial aspects and also takes into account environmental and social behavioral variables.
  • Communicate the principles of the Global Compact, the corporate responsibility standard, to all the stakeholders.
  • Encourage employee participation in charity projects.
  • Develop a mechanism for formal dialog in order to measure the perception of those “whose opinion counts”.
  • Become an international benchmark for commitment to stakeholders, obtaining recognition in the main indices (DJSI, FTSE4Good, CDP).

2013 Milestones

  • Set up a group of internal stakeholders to work on the new strategic Corporate Responsibility plan.
  • Increased the number of communication channels thanks to social networks.

2014 Goals

  • Regular monitoring of both internal and external stakeholders.
  • Conducting surveys on specific themes.
  • Publication of the new Corporate Resposibility Strategic Plan (Plan 20.16).

Ferrovial’s relations with its stakeholders take place within a context of transparency, honesty and professionalism. It is a two-way interactive relationship that aims to generate shared value and mutual benefit.

Ferrovial considers stakeholders to be those individuals or social groups with a legitimate interest who are affected by the company’s current or future activity.

This definition includes both internal stakeholders, who are part of the company’s value chain (shareholders, employees, investors, customers and suppliers) and are considered partners by the company in its business activity, and external stakeholders, which include public authorities, governments, the media, analysts, the business sector, labor unions, the Third Sector and society at large, starting with the local communities in which the company operates. This relationship is dynamic, because the environment is changing more rapidly than ever.